Submitted Question:
Rob, We left the system this summer and everything worked fine. Construction has permitted us from getting set up. We got it hooked up today and we can not get an output screen to work in the top left of the program. 3 of us have tried and failed. Can you please help?
Sounds like you might have the fullscreen out enabled? Look under the setup tab--Video. At the bottom is a checkbox that says enable fullscreen output. If that is checked, you only see a black box on the main interface, as no video will appear there anymore.
Also, in the Settings--Application Settings area, there is a checkbox to "hide output window" which might be checked?
If all else fails, you can reset VC to all defaults again by deleting the appsettings3.xml file, see this article on how to do that:
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