Submitted Question:
Thanks again for the excellent workshop opportunity this summer. I wanted to ask you a
couple of questions regarding the workshop. I know we discussed this, but I
can't find it anywhere in my notes. We talked about if the program isn't acting
correctly and we wanted to correct it we could do something besides unistall and
reinstalling the program.
This is a bit of a "hack" so be aware...
You can delete the appsettings3.xml file to essentially reset Visual Communicator back to it's original defaults. First locate this file using the Start--Find Files method in Windows. Be aware that this is a hidden file, so you may need to use the advanced search options and be sure your PC is set to reveal hidden files/folders. By deleting this file, it will get re-created next time you launch VC successfully. It gets updated each time you exit out of VC too.
On a related note, if ever having troubles publishing shows, there is a pubsettings3.xml file you can delete too using same method as above.
A bit of a hack, but it works and saves you time so no need to uninstall/reinstall. I even think that uninstalling does NOT delete the xml files anyways...
Also, if ? marks show up, you mentioned saving it to
a common location. That didn't work for me, could I be doing something wrong?
Not to sure why you get the ? marks, unless you are attempting to save onto removeable media like flash drives or network drives. Sometimes I find that if I replace the effect (left side of tray) all gets better--try that maybe?
Let us know your results by posting comments or questions below...
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